Welcome to the Pittsburgh Parking Authority's Resident Permit Parking Portal Help Section. The guide below addresses some of the most common requests for help.
A list of our most Frequently Asked Questions is below. If you need additional assistance, you can contact the RPP office at (412) 560-2500 or rppinfo@pittsburghparking.com.
1.Creating an account
- Go to https://pittsburgh.blinkay.app/login/signup
- Enter your name, email, phone number, and create a password.
- Click Sign Up to allow access to your Parking Portal homepage.
- On the left side of your screen, click the “New” tab to begin the application process.
- Click on Residential or Business Permit.
- Fill in your address and apartment number ONLY and upload the required document for proof of residency. Once uploaded, click Next.
- Choose the permit type, Residential Address, Residential & Visitor, or Visitor only and click Next.
- Upload your driver’s license and click Next.
- Fill in the vehicle information and upload the vehicle registration.
- Answer the yes or no question, then click Next.
- The following page is where you will upload any additional documents, click the one that pertains to you, upload the document, and click Next.
- The last step will be the Review Application tab.
- If all information is correct, click Apply.
- Click the “I’m not a robot” CAPTCHA link for security measures.
- Add a credit/debit card.
- Your account information and documents will be reviewed by PPAP staff. If approved, your permit will become active, and your credit card will be charged. If it is not approved, an email will be sent to tell you regarding what is needed to complete the permit application.
2. Use a Visitor's Pass
- You can opt into the Visitor's Pass program when you create your account, or you can opt into it after that by clicking on My Parking on the left side of your screen on your account. Once you click on it, you will be prompted to sign up for the program. Either way, participation in the Visitor's Pass program costs $1 per year.
Once you have logged into your account and need to add a visitor to your Visitor's Pass,
- Under the My Parking tab, scroll down until you see the word visitor pass highlighted in blue at the bottom corner of the square that says Visitor Pass Right.
- Click or add your visitor plate number, time, and date by choosing a start and end date (maximum 3 days).
- If you are not enrolled in the online Visitor's Pass program you can issue your pass by calling the PPA's Visitor's Pass hotline at (412) 560-2501.
3. Add an additional RPP Permit
- Log into your account.
- Click “My Parking" icon on the left side of the screen.
- Click "Add Vehicle" and fill out the relevant vehicle information including the license plate number.
- Accept payment terms.
- The new vehicle will be reviewed by PPAP staff. If it is approved, your permit will become active, and your card will be charged. If it is not acceptable a PPAP staff member will contact you by email about what is needed to complete the permit application.
4. Change the license plate associated with your RPP Permit
- Log into your account and Click “My Parking”.
- Scroll down to the vehicle you would like to change.
- You will see the green ACTIVE button in the right-hand corner of the permit you want to change.
- Next Click the 3 gray dots next to the green Active button.
- Enter your new vehicle data, including the new license plate number, upload your new vehicle registration, and click "Replace Vehicle".
- The new vehicle will be reviewed by PPAP staff. If it is approved, your permit will become active, and your card will not be charged. You will receive email confirmation that your previous plates’ permit was cancelled, we issued system credit as payment, and your new permit is approved.
- If it is not approved, a PPAP staff member will contact you regarding what is needed to approve the permit.
5. Upload new documents after your account has been created
- Log into your account.
- Click on the "NEW" tab on the left side of the screen. You can upload new Proof of ID and Proof of Residency documents here.
- Click on Residential or Business Permit.
- On the next screen, fill in your address and apartment number ONLY and upload the required document for proof of residency. Then click Next.
- Choose the permit type: Residential Address, Residential & Visitor, or Visitor only and click Next.
- Upload your driver’s license and click Next.
- Fill in your vehicle information and upload the vehicle registration.
- Answer the yes or no question at the bottom of the screen and click Next.
- The following screen is where you will upload any additional documents. Click the one that pertains to you, upload the document, and click Next.
- Review the application details and click Apply.
- Click the “I’m not a robot” CAPTCHA link for security measures.
- Add credit/debit card.
- Your account information and documents will be reviewed by PPAP staff. If approved, your permit will become active, and your credit card will be charged. If it is not accepted, an email will be sent regarding what is needed to complete the permit application.
- Once your corrected documents have been submitted, your application will be reviewed again by PPAP staff. If it is approved, your permit will become active, and your card will be charged. If it is not approved again a PPAP staff member will send and email regarding what is needed to complete the permit application.
6. Change your credit card information
- Log in to your account and click the “PAYMENTS" menu on the left side of the screen.
Frequently Asked Questions
What is the price of an RPP permit?
The cost of the Residential Parking Permit is $20.00 per vehicle per program year.
Is the price lower if I purchase a permit in the middle of a year?
Unfortunately, we are not able to pro-rate for mid-year purchases.
When does my permit expire?
Our permits are valid for on a program year. All permits in an area expire on the first day of their renewal month, which is at the end of the program year.
If you buy the permit mid-year, it will still expire at the end of the program year.
Click on your parking area on this map to see when your permit area expires.
How many permits can be issued to the same residential unit?
We can issue up to three permits for unrelated individuals at the same residential unit. Unrelated people need to apply and demonstrate residency individually. There is not a limit on the number of permits that can be issued to a family that submits valid documents.
We can only issue one RPP permit and one visitor permit per unit for a business.
I am not able to apply for a permit or pass because the maximum number has been issued to previous tenants who no longer live in the unit. What can I do?
Please have your landlord send an email to rppinfo@pittsburghparking.com with the names of the current tenants on the lease for your unit.
After receiving that confirmation, we will cancel the permits for the previous tenants and review your application.
How do I know if I live in a permit area?
When you enter your address into the online portal it will assign a permit area automatically. So if it does not assign an area to your application, then you are likely not in an RPP area and not eligible to receive a permit. You can view a map of our permit areas here and search for your residence by address.
What if I move to a different RPP area after I purchase my permit?
You will need to purchase a new RPP permit if you move to a new area. We do not charge for a new permit if you move within the same RPP area. Click here for a map of the areas.
Can I purchase an RPP permit if I don't live or own a business in an RPP district?
Only residents and business owners who live or own a business within an RPP district are eligible to apply for a permit.
I just submitted my permit application. When will it be approved?
We endeavor to review all applications by the end of the next business day. During heavy permitting times in August and September it may take up to four business days to review permit applications. Please allow us to review your permit before you reach out to the office to inquire about your application's status. If you receive a ticket for parking without an RPP permit while your permit is awaiting review by Authority staff, please contact us at rppinfo@pittsburghparking.com and we will review the ticket.
What do I do when I have a rental car?
If you have a rental car, we can issue a variance for up to two weeks. Please email rppinfo@pittsburghparking.com with your name, address, permit area, the plate number and state of the rental car, and the length of the rental period.
Can I submit screenshots for my proof documents?
Screenshots and electronic versions of documents are accepted. Please make sure names, dates, addresses, and plate numbers are clearly readable in the images before you submit them.
I'm having a technical issue with the portal. What can I do?
Please send an email describing the issue to rppinfo@pittsburghparking.com. If possible, please include screenshots of error messages or missing buttons.
Visitor Pass Questions
What is the cost of a visitor pass?
The cost of the Visitor Pass is $1.00 per program year.
How do I issue my visitor pass to a guest?
To add a visitor, pass log into your account and click on My Parking's in the box that has the visitor pass attached you will see the word visitor pass in BLUE in the bottom left-hand corner of the square, click and add your visitor license plate number, time, and dates. You will receive a confirmation email.
How often can a visitor's pass be used?
A visitor pass can be used up to three consecutive days at a time, and then not on the fourth day.
How many visitor passes can be issued?
We issue one visitor pass per housing or business unit. If there are multiple family members or roommates in a unit, only one pass will be issued and all visitor pass issuances must come from the account that purchased the visitor pass.
How many visitors can I have at one time?
A visitor pass can be issued to one plate at a time.
Do I have to issue a pass every time I have a visitor?
Yes, you must issue a visitor pass every time you have a visitor. You are able to save plate information in the online system and do not have to type it every time. You can set up a visitor pass for regularly scheduled visitors for up to a year. Please note: you will receive a confirmation email every time you issue the pass.
I know a senior resident who doesn't use a computer. How does s/he use the visitor pass system?
Residents without a computer can call our Visitor Pass Line at 412-560-2501. If PPA staff is not able to take the call, please leave a message with the visitor pass holder's name, address, phone number, plate number of the visitor, and dates of the visit. The visitor pass holder's account can be set up so that an adult child or friend can access the account to issue a pass. Please call 412-560-2516 to make arrangements.
Proof of Residency Questions
How do I know if my lease meets your requirements?
We need to see:
- your name
- the address of the property
- the term of the lease (beginning and end dates)
- the signatures of you and the property owner
Do I need to upload my entire lease?
You do not need to upload the entire lease, only the relevant pages.
Do you accept lease renewal documents?
Yes, as long as they contain:
- your name
- the address of the property
- the term of the lease (beginning and end dates)
- the signatures of you and the property owner
What do I do if I am in a formal or informal sublease?
You must submit a notarized letter from the property owner/ landlord or a sublease agreement. This document must state that you live there and for how long and who you are subleasing from.
If the sublease does not involve the property owner, the agreement must be notarized.
Can I submit a mortgage document?
No, mortgage documents or mortgage insurance documents are not accepted as they prove ownership, but not residency.
What utility bills do you accept?
We accept electric, gas, and cable bills. We do not accept water (PWSA/PGH20), sewer, or cell phone bills.
Please note: We need to see the full page bill with the payment tab attached to verify that the billing and service addresses match. Screenshots and online viewable versions are accepted.
Proof of Vehicle Registration Questions
Can I submit the receipt that shows I paid for my vehicle registration instead of the registration card?
No, we need to see the vehicle's registration card.
What do I do if I recently purchased my vehicle and don't have the vehicle registration card yet?
We accept current temporary vehicle registrations. Pennsylvania temporary vehicle registrations, commonly known as pink slips, are valid for 90 days after purchase of the vehicle.
What if the vehicle I use isn't registered to me or an immediate family member?
If the vehicle is registered to your employer and you have exclusive use of the vehicle, please have your employer complete and notarize this form. Upload the completed form in the Additional Documents section of the online portal.
If the vehicle is registered to an immediate family member who does not have your last name, this completed, notarized form will be required. The vehicle must be registered to an immediate family member. Upload the completed form in the Additional Documents section of the online portal.
Please note: If the vehicle is not registered to you, an immediate family member, or an employer, then we will not be able to approve the permit.
Replacing a Vehicle
How do I change the vehicle plate associated with my permit?
- Log into your account and Click “My Parking’s”.
- Scroll down to the vehicle you would like to change.
- You will see the green ACTIVE button in the right-hand corner of the permit you want to change.
- Next Click the 3 GREY dots next to the green Active button.
- Enter your new vehicle data, including the new license plate number, upload your new vehicle registration, and click "Replace Vehicle".
- The new vehicle will be reviewed by PPAP staff. If it is approved, your permit will become active, and your card will not be charged. You will receive email confirmation that your previous plate's permit was cancelled, we issued system credit as payment, and your new permit is approved.
- If it is not approved a PPAP staff member will contact, you to tell you what we need to approve the permit.
Business Permit Questions
What are the requirements for a business to obtain a permit?
A business must submit proofs of license, occupancy, and vehicle registration. The proof must meet the conditions listed above in the Proof of Residency and Registration sections.
Businesses also need to complete and notarize this form. Upload the completed form in the other section of the online portal.
How many permits can a business obtain?
A business can obtain one permit and one visitor pass.
Multiple businesses operating in the same unit are eligible for only one permit and pass for the unit.
Please note: Any business submitting forged or fraudulent documents purporting to show more than one business operating in the same location in an attempt to obtain more than one permit or pass will have its permit and pass revoked for the remainder of the year.
|